Rixos Grand Ankara, Management

Rixos group has 28 Hotels Worldwide. Rixos Grand Ankara includes 217 rooms, 2
Restaurants, Lobby Bar, and very big Banqueting Operations with 4 Ballrooms and 8
Meeting rooms
Ballrooms capacity is, 900, 800, 2 for 400 seats Ballroom
Success and Achievements
GOP Ratio has been increased from 19.56% (2010) to 33% (2011) by Increasing
Productivity and effective cost management
Highest increase in Rixos Hotels achieved on Team Member Opinion Survey in 2011 versus 2010
Room’s revenue has been increased by 11% by
Low Rated business acquired to have base business and Increase the volume, and
Demand Base Strategy has been implemented accordingly. Occupancy has increased by
13% by following the strategy, even though new competitor has entered to the market
in July 2011. (JW Marriott Ankara)
F&B Revenue has been increased by 25%, due to increase in volume and Theme
Nights at the Restaurant and Seasonal Food Promotions
Banqueting Revenue has been increased by 10% with support of meetings and
General Administration Expenses have been decreased by 6%.
Energy cost has been decreased by 27%.
Total Payroll and Related Expenses has been decreased by 10%. Productivity
Procedure has been implemented to organize number of staff according to the business volume
and check the results on daily basis and taking actions accordingly. Overtime request
and extra/casual staff request policy has been implemented to call more staff when needed.
Food Cost has been decreased by 11%. Purchasing policy has been reviewed and new
Contracts have been signed with new food suppliers, menu prices has been increased by
Beverage Cost has been decreased by 10%. Pre preparation for cocktails has been stopped. Par stocks and pricing structure have been reviewed.
Team Members (Staff)
Monthly Birthday Party has been started to motivate Team Members.
Internal Promotions has been done for Potential Team Members instead of hiring from outside.
“Working with Targets” procedure has been implanted, and targets have been set for all Head of Departments, Middle management, Supervisors and Key Team Members.
Training has been taken from Private University for all Head of Departments to improve their Managements Skills and Leader Ship.
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